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General Questions

You will be able to download the app from the App Store or Google Play Store when the app is launched, follow us on Facebook to be kept updated and be among the first users.

Is Bring Back Australia’s app free?

Yes, we want to encourage all users to use the app and purchase products from Australian Owned brands.

We will also not subject you to constant adverts and annoyances within the app.

Will the app be easy to use?

We are working hard to make the app simple to use and understand, by simply scanning the product you will know what you are buying and who you are supporting.

What category of products can I scan?

If it has a barcode, then you can scan it. Our database is one of the most comprehensive in the industry and the work behind the scenes to improve the data and the range of products is ongoing.

Information

This FAQ page provides answers to common questions about the Bring Back Australia app. It covers:

Purpose: Support Aussie brands, promote local products
Function: Instant barcode scans, app download instructions

Support

If your question isn’t answered, please don’t hesitate to get in touch with us.

Email Address

info@bringbackaustralia.app

Phone Number

1300 663 387

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Suppliers

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Aussie Products

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US Products

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Which products are in Bring Back Australia?

We also dynamically add and improve data for products that are not available from these data sources, we call on our user base to help improve this data for all users.

There will always be more products in our database than the official databases have.

We also source data from more than 40 countries as wholesalers, suppliers and retailers source products direct nowadays.

How does Bring Back Australia make money?

Bring Back Australia has a subscription program for suppliers and retailers. The suppliers and retailers benefit from an increasingly strong and loyal group of followers, who are accessing accurate and timely information, and then making strong shopping decisions.

I am a supplier, how can I contact you?

You can the “onboarding” page to see details.

Why does Bring Back Australia promote Australian Owned first?

With the push to globalisation and multi-national companies buying more and more brands, not only in Australia, the best way to try and keep profits and taxes in Australia is to buy from companies that don’t have mechanisms and the means to reduce their obligations to Australia.

What if I don’t agree with you?

There is a “Report Product” on every page, if you disagree with our information, you can highlight the reason and give us the source to the information to improve the database for all users.

There are missing products, why?

Whilst we use GS1 to source our data, this relies on suppliers loading their product data into GS1 systems.

A supplier will be issued a series of barcode numbers that associate all products using those numbers to the supplier, but if the supplier does not advise GS1 what products are using each number then that information is not available for us.

What happens when a products does not scan?

With our systems, if a product is not on file, we have processes that will at least determine the registered supplier of the product.

If you scan a product that we do not have, this creates the basic starting information in our system with a new supplier and a new barcode.

Sometimes, we will draw a blank and have nothing, such is the systems that we communicate with. In this instance we record the barcode and investigate why our systems do not find anything. Our systems strive for constant improvement.

Why is some information missing?

Suppliers are responsible for entering and sharing their data through official platforms.

Some suppliers do not enter all of this information into the platform, we will be working with these suppliers to provide more information to the platform and this will flow through to our database and give all users more useful information.

Will the data improve?

The short answer is… yes.

As part of creating Bring Back Australia, we have developed dynamic systems that automatically invite new suppliers to the platform.

The suppliers will be shown the data that we have on file for their products and guided through the process of sharing their data formally through the GS1 platform.

Suppliers will also be able to update some information directly into our platform.

Can I help with the data to improve Bring Back Australia?

Yes… there is an option to become a “Contributor” which will involve signing up, watching a short video and we will allow you to….

When you join this program, you will see a badge on your profile and the more you contribute then better.

Can’t I just look for 93 barcodes?

Looking for barcodes starting with “93” does not mean that the product is made in Australia.

Where numbers start with 93, this only means that the company has been issued a series of numbers by GS1 Australia.

Numbers starting with 93 designate that the numbers were issued in Australia but the company can still be a foreign company, this has been a misconception for a long time and with more and more companies off-shoring production, they can still use the same numbers.

The best way to know the true origins and ownership of the brands is to use the Buy Back Australia app.

Can I purchase Australian products online?

We work with retailers, we will let you know before you go shopping where to find the most Australian products, but we don’t provide online shopping at the moment.

Producer or Manufacturer?

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